New at Knovel: Industrial Engineering and Operations Management

MES Guide for Executives - Why and How to Select, Implement, and Maintain a Manufacturing Execution System
Bianca Scholten

From Knovel description:
Ideal for CEOs, CFOs, and managers, this book sheds light on how to complete your plant’s move into the 21st century with a manufacturing execution system.

More on the author: http://www.biancascholten.info/


Maintenance Management for Water Utilities (3rd Edition)
James K. Jordan

From Knovel description:
This book will show water utilities of all sizes how to develop and operate an efficient, cost-effective maintenance management program.



Operational Guide to AWWA Standard G400 - Utility Management System
James F. Ginley and Todd A. Humphrey

From Knovel description:
This manual helps utility managers understand the purpose and function of standard G400 and implement and incorporate the standard into everyday utility operations.



Product Marketing for Technology Companies
Mark Butje

From Knovel description:
This book covers areas such as selecting target markets, creating a positioning statement, writing a financial paragraph, and motivating others; thereby demonstrating how to act as a bridge between sales, development and finance.

More on the author: http://www.markbutje.com/



Selecting Disinfectants in a Security-Conscious Environment
American Water Works Association (AWWA)


From Knovel description:
This guide explains how to evaluate disinfectant options that meet the unique needs of drinking water, wastewater, and reuse systems.

AWWA homepage: http://www.awwa.org/



Water Utility Management - Manual of Water Supply Practices, M5 (2nd Edition)
American Water Works Association (AWWA)

From Knovel description:
This manual covers management issues such as internal organizational structure of typical water utilities, government relations, safety programs, engineering, and public relations.

AWWA homepage: http://www.awwa.org/



Developing Products in Half the Time - New Rules, New Tools (2nd Edition)
Preston G. Smith and Donald G. Reinertsen

From Knovel description:
The strategies in this book for reducing cycle time apply to all companies and industries including software and electronics, medical devices, machinery and vehicles, and consumer goods.

More on the authors: http://www.europa.com/~preston/preston-smith.htm
http://www.europa.com/~preston/donald-reinertsen.htm



International Project Management
Bennet P. Lientz and Kathryn P. Rea

From Knovel description:
This book presents lessons learned from problems and failures in international projects and provides specific guidelines to achieve greater project success.

More on the authors: http://www.anderson.ucla.edu/x1963.xml



Customer Satisfaction Measurement for ISO 9000:2000
Nigel Hill, Bill Self, and Greg Roche

From Knovel description:
This book explains in a clear and simple manner how to conduct a professional customer satisfaction survey that will produce a reliable result, as well as being consistent with the requirements of ISO 9001:2000.

More on the authors: http://thinkinglikeacustomer.com/



Quality Management Essentials
David Hoyle

From Knovel description:
This very readable book provides a fast track introduction and executive level appraisal of the fundamentals of quality management from a respected and experienced author.



Total Quality - Key Terms and Concepts
William L. Duncan

From Knovel description:
This A-to-Z compendium of total quality concepts, terms and acronyms helps business professionals to quickly grasp vital concepts and improve their quality vocabulary.